PriceGrabber User Rating for JCPenney - Tech ARP - Where The Best In Technology Gather

Shop by Department

Clothing

All Products
Appliances
Auto Parts
Babies & Kids
Books
Cameras
Clothing
Computers
Deals
Electronics
Flowers & Gifts
Furniture
Grocery & Gourmet
Health & Beauty
Indoor Living
Industrial Supply
Jewelry & Watches
Magazines
Movies
Music
Musical Instruments
Office
Outdoor Living
Software
Sporting Goods
Toys
Video Games

Home Clothing

Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	3245
Neutral (3)	0	0	482
Negative (1 or 2)	0	0	666
Total Reviews	0	0	4393
Avg Rating	Not Rated	Not Rated	4.05

Address:	P.O. Box 10001 Dallas, TX 75301 - US
Website:	http://www.jcp.com
Business Hours:	n/a
Sales Phone:	1-800-322-1189
Service Phone:	(800)322-1189
Sales Email:	n/a
Cust Service Email:	n/a

JCPenney

http://www.jcp.com

With PriceGrabber Since 01/29/2004

Sort Reviews by: Date Rating

Write a Review

Date Reviewed: 09/26/2011
stolan2 from unknown Member Since: 11/26/2007 View Member's: Reviews	We made one internet purchase from JCP and were signed up for some scam called SB Savings solutions after the purchase. JCP said that we signed up for a $10 off coupon and were automatically signed up for a $10 monthly fee as a result. We never signed up for this program and I never received any membership or coupon information I tried to resolve this with both JCP and SB with no success. The SB Savings Solution site doesn't even have an email address to contact them. I asked both SB and JCP to provide me with proof I signed up or that they had sent me any membership materials. SB sent me only the date of my JCP purchase and JCP escalated the problem all the way to their corporate office but despite my 3 follow up calls always told me they were looking into it. Now I have an unknown company (SB) that has all of my credit card info. I am a lifetime customer of JCP and will NEVER set foot in one of their stores again. Shame on them for resorting to this type of ethically dubious business	Overall Rating

Date Reviewed: 03/11/2011
deb.larson from unknown Member Since: 11/27/2006 View Member's: Reviews	I had the ability to use a free shipping code but I wasn't asked to enter the code. I have gone back and reviewed each screen.....why put that on the fron page if you aren't allowed to enter?	Overall Rating

Date Reviewed: 02/10/2011
Gramofquads from unknown Member Since: 12/03/2006 View Member's: Reviews	I enjoyed shopping on jcpenny.com and my daughter will be very happy also when she receives her gifts. thankyou very much for having all the products and colors I needed in stock thats great. You just made my holiday shopping a lot easier on me.thanks again.	Overall Rating

Date Reviewed: 02/02/2011
diane from unknown Member Since: 08/11/2008 View Member's: Reviews	One problem I encountered was using the backspace to return to the previous page causes you to have to resend the data. This is a bit time consuming and somewhat irritating.	Overall Rating

Date Reviewed: 01/28/2011
haslamclan from unknown Member Since: 12/12/2006 View Member's: Reviews	Would like to see if items are in stock or backordered before placing in Shopping cart.	Overall Rating

Date Reviewed: 01/03/2011
krichards22 from unknown Member Since: 09/08/2007 View Member's: Reviews	Most of the time Items are either not in stock or on back order only to later be canceled.	Overall Rating

Date Reviewed: 12/30/2010
marlowma from NY Member Since: 09/05/2007 View Member's: Reviews	JC Penney's shipping rates are awful. I will only order from Penney's when there are good sale prices.	Overall Rating

Date Reviewed: 10/04/2010
dibo0201 from unknown Member Since: 10/04/2010 View Member's: Reviews	JCP has the worse customer service for international shoppers. They're completely disorganized. First, they told me my orders "got stuck" in their system and so they had to cancel and re-process. They cancelled ALL my orders and CHARGED ME DOUBLE!!! Of course they made sure it was difficult to return the items to them. I'm taking my business elsewhere. I'M DONE SHOPPING WITH THEM!	Overall Rating

Date Reviewed: 08/11/2010
DebKP from PA Member Since: 08/21/2007 View Member's: Reviews	JCP had the best price for this item. I looked around at sites that claimed great discounts, but the closest was $20 more for each item!	Overall Rating

Date Reviewed: 07/30/2010
janeszoo2 from unknown Member Since: 01/14/2008 View Member's: Reviews	Its easy and delivery is quick.	Overall Rating

Date Reviewed: 07/17/2010
dtwombly from unknown Member Since: 09/01/2007 View Member's: Reviews	Great web site to do business with, I love to shop at JC Penney's	Overall Rating

Date Reviewed: 06/25/2010
jewels4u61 from unknown Member Since: 08/16/2008 View Member's: Reviews	I wish that when ordering online, there might be a free shipping code along with the percentage off! would like to use more than one coupon code per order! Thanks!	Overall Rating

Date Reviewed: 06/20/2010
aalba1 from unknown Member Since: 08/12/2007 View Member's: Reviews	Good, however one item did not let me use the 20 percent off coupon which was upsetting.	Overall Rating

Date Reviewed: 06/05/2010
smammele from unknown Member Since: 11/20/2006 View Member's: Reviews	I've used website numerous times. The past few experiences have been less than good. I must call and speak to representative to help me. Today's problem was the website never gave me the opportunity to put in a promotional code - I went back and checked two times to see if I had missed it - it was NOT there. Hopefully Marv the gentlemen I spoke to on your 800 line was able to apply it for me. Time will tell.	Overall Rating

Date Reviewed: 05/29/2010
memeathome from unknown Member Since: 08/18/2007 View Member's: Reviews	I love shopping this site,easy to use,even for a beginner online shopper,good merchandise,quality,and savings.which are all important.also some good sales.will continue to shop jcp.com	Overall Rating

Date Reviewed: 05/03/2010
melissa.abbotts from unknown Member Since: 08/17/2008 View Member's: Reviews	I think it is confusing when items are marked small, med or large but the actual size corresponds to whether you are shopping in big girl or little girl. I did a search for the Hannah Montana vest and it did not tell me if I was ordering from the 'big girl" or "little girl" inventory. I hope I got the right size, last time it was out of stock.	Overall Rating

Date Reviewed: 04/23/2010
Joree.ONeal from unknown Member Since: 08/23/2007 View Member's: Reviews	Nice and easy website to use.	Overall Rating

Date Reviewed: 03/21/2010
bajangirl61 from unknown Member Since: 11/26/2006 View Member's: Reviews	I did some comparison shopping online and found that JCPenney had the better deal in price and merchandise. This is my second time shopping online with JCP.com	Overall Rating

Date Reviewed: 03/05/2010
bethynp from unknown Member Since: 08/31/2007 View Member's: Reviews	Great Website! Many other on-line merchants could take a few hints from you! (This from a seasoned web-shopper.)	Overall Rating

Date Reviewed: 02/17/2010
ofermode85 from unknown Member Since: 11/29/2006 View Member's: Reviews	fine.	Overall Rating

Date Reviewed: 02/09/2010
sborges from unknown Member Since: 01/22/2008 View Member's: Reviews	Shopping was simple.	Overall Rating

Date Reviewed: 01/14/2010
burlene from unknown Member Since: 11/17/2006 View Member's: Reviews	I found it difficult to find the area to list the promotional code, and even when I did find it and listed the code no discount appeared on the order or the total which was VERY disappointing. In addition, one item that was shown as a promotion (a junior hooded jacket in mica) was not available in any color or size, did not say out of stock just unavailable, why promote something that is unavailable in any size or color and not even available for backorder? Very disappointing experience.	Overall Rating

Date Reviewed: 12/25/2009
trk350 from TN Member Since: 01/21/2008 View Member's: Reviews	I think the shipping was to expensive. I just received a order from walmart.com and the shipping was only .97 cents . That's a big difference compared to j.c. penneys shipping charge of almost 8.00 dollars, and also you could pick the order up at a store nearest you and there would be no shipping what so ever.	Overall Rating

Date Reviewed: 12/23/2009
dannypluna from unknown Member Since: 12/06/2006 View Member's: Reviews	I really enjoyed the picture quality of the pants I brought, which helped me make my decision to buy without having to drive to the store and trying them on and feeling and seeing how they look.	Overall Rating

Date Reviewed: 12/02/2009
lostjuly from unknown Member Since: 08/29/2007 View Member's: Reviews	I enjoy shopping at JCPenney online and at the store. I find the staff at the store really helpful and nice, unfortunately, the same cannot be said for their phone line customer service. I have had cause to call several times, and each time they came across impatient, abrupt and condescending. Nobody likes to be talked to like an errand schoolgirl or boy. Hopefully, someone will train them to speak with a smile, IT DOES COME ACROSS the phone line.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

Page: 1 | 2 | 3 | 4 | 5 | Next »

Click here to report a problem or an abuse of our rating system.


	Read the PriceGrabber.com Disclaimer and Privacy Policy Contact PriceGrabber at PriceGrabber Support